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What People Say
I am determined to provide the kind of service that will make the idea of a mortgage and the buying experience as enjoyable as possible. I have received compliments on my service from many of my homebuyers and homeowners. Here are a few examples.
"...a pleasure to work with."
Paul was a pleasure to work with. As a first time home buyer, I was nervous about the whole process of obtaining financing and all the "lawyer speak" involved in the contracts and forms. Paul was happy to walk me through each step, explain everything clearly. I was on a tight schedule trying to close. He and his secretary both worked very hard to get things closed on time. After hearing friends' nightmare stories about obtaining financing, I was fully expecting it to be a painful process, but honestly, things could not have gone any more smoothly. I was referred by a family member and will now be referring his name to all of my friends and co-workers
J. Akins - Austin Texas
"...like a well oiled machine..."
"I just completed a deal with Paul as the lender partner for my buyer and I have to say I'm very impressed. This was one of the smoothest deals I have done since the HVCC went into effect. With everyone working together like a well oiled machine we were able to close on time even with a seller mail out! Paul has now been added to my preferred lender list and I look forward to many more deals together!"
Alisah Austin ABR,GRI,E-Pro - Austin TX
"...rose to the occasion.."
Both Paul and Tonia went above and beyond any and all expectations and experiences that I've had with other Mortgage Originators. Paul was instrumental in completing the entire process in two weeks. This was extremely important to me to get this taken care of in as short of a time period as possible. Both Paul and Tonia rose to the occasion by working around my erratic schedule to provide the help necessary to meet my needs.
J. Bailey - Austin TX
"...patiently walked me through the process."
Mr. Johnson patiently walked me through the process. These were (financing) decisions I had never made on my own. he called back anytime I left questions for him. He emailed me many times to let me know how the process was progressing.
J. Akins - Georgetown Texas
"...complete professional service..."
Paul Johnson and his staff profivided a complete and professional service and brought the transaction to a succesful and satisfactory completion."
J. Nyfeler/S. Fry - Austin Texas
"...made everything fast and easy.."
Thank you and look forward to doing business with you in the future. You made everything so easy and fast for us to get this whole matter done in a few days. Very professional and always looking out for our interest and we thank you. Thanks again and God Bless,
R. Ayala - San Antonio Texas
"...great rate and the closing was painless..."
Just wanted to drop you a line to tell you thanks for everything you did to help us with the refi. I know it took some doing but I think we really got a great rate and the closing was painless once we got to the table. You did a great job and we really do appreciate it.
The Shipmans - Round Rock, TX
"Pleasantly surprised"
I wanted to thank you for all your help. I was very hesitant to refinance through the internet but I have been pleasantly surprised by your customer service and communication. I will definitely recommend you to our friends and family.
A. Fernandez - El Paso, TX
"Informed every step of the way" -
Process went very well and I was kept informed every step of the way.
R. Meigs - Fort Worth Texas
"Great Communication"
"Did very well. Great communication and good advice. Will recommend to friends and family.(In regards to website) "There was quite a lot of description of terms involved with a mortgage. I liked the daily update of the rates."
A. Contractor - Austin, Texas
"Professional and friendly"
"Enjoyed closing at home. Paul is professional and friendly"
L. Adolph -Austin, Texas
“The most professional and accommodating”
“Paul Johnson is one of the most professional and accommodating individuals I have ever had the pleasure of working with. I would definitely work with Paul again and would highly recommend him to others”
D. Rojo – Austin, Texas
"First Class Job"
"Paul was a great help, I really appreciate the way we worked together, first class job"
D. Williams - Round Rock, Texas
"Could not have been more pleased"
"I could not have been more please with the frequent and timely contact from Paul Johnson. He made sure I was up to date at every step of the process. I'll definitely call Paul for future investments."
M. Diebold - Chicago, Ill
“Everything was great!”
“I had just cancelled my closing (with my lender) … and was very pleased with how professional Paul was. I had been treated very unprofessional by (my previous lender). Everything was great. Paul and (the processor) were super. Very professional, I was pleased with how quick everything was.”
F. Page – Round Rock, Texas
“Great Customer Service & Assistance”
“We had such a great experience with Paul Johnson. He assisted us very well. He helped us in every way and made it easier for us to obtain the items and information that we needed. While other mortgage companies did not want to give good customer service and assistance I can truly say that Paul gave us “Great Customer Service and Assistance” in our journey to a beautiful home that we now call our own. God Bless you Paul and may you have all the wonderful customer’s, as you have been a wonderful angel in the mortgage world.”
J. and M. Mancha – Killeen, Texas
“Couldn’t be happier”
“Everything has worked out better than I could have imagined. Honestly, for a while I was waiting for the other shoe to drop, so to speak. You know what they say …. When a deal is too good to be true… it usually is. Well this time, actually each time, it was truly a great deal. Everything worked out just like you advertised, even ahead of schedule.”
L. Fagan – Cedar Hill, Texas
“The Personal Touch”
“Paul, it goes without saying that we would not have been able to pull off our home financing without you. You were a great force and very understanding person through the entire process. My wife and I often talk about how hard you worked on our loan… almost as if it were your own personal loan. Even though we have never met each other you took the time and effort needed and expected to make sure we were able to get into our dream house. I will recommend your services to anyone looking to finance a home and who are looking for a person that will give their loan process the personal touch”.
C. Simpson – Pflugerville, Texas
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